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Privacy Policy

How we collect, use and safeguard the personal information of people who visit our websites and interact with our services.

Last updated August 2026

01

Introduction

OES Group (“we”, “us”, “our”) is committed to protecting the privacy of individuals who visit our websites and interact with our services. This policy explains how we collect, use, and safeguard your personal information.

02

Information We Collect

We may collect the following types of information:

  • Contact details (name, email address, phone number) when you enquire about our services via the contact form.
  • Company and job title information where provided.
  • Server logs (including IP address and user-agent) collected by our hosting provider (Vercel) and our bot-protection provider (Cloudflare Turnstile) for security and abuse-prevention purposes.
  • Analytics data (pages visited, session duration, device type, anonymised interactions) via Google Analytics 4, Microsoft Clarity and Vercel Web Analytics — only if you accept analytics cookies on the banner. See our Cookie Policy for the exact cookies and retention periods.
03

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services
  • Improve our website and user experience
  • Comply with legal and regulatory obligations
  • Communicate relevant updates about our services
04

Data Sharing

We do not sell your personal data. We may share information with our subsidiary companies (OES, LCAM, DSL, JVS, Arcus, Academy) where necessary to fulfil service requests, and with trusted third-party service providers who assist in operating our website:

  • Resend (email delivery for the contact form)
  • Cloudflare (bot protection via Turnstile, DNS)
  • Vercel (hosting, server logs, and cookieless Web Analytics — with your consent only)
  • Google Analytics 4 (usage analytics — with your consent only)
  • Microsoft Clarity (anonymous session replays and heatmaps — with your consent only)
05

Data Retention

Contact-form enquiries are retained for up to 24 months unless we have an ongoing commercial relationship that requires longer retention. Server logs are retained for up to 30 days by our hosting provider.

06

Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict processing of your data. To exercise these rights, contact us at info@oesgroup.com.

07

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

08

Contact

For questions regarding this privacy policy, contact us at:

OES Group
802, 8th Floor
One JLT Tower
Dubai
United Arab Emirates
info@oesgroup.com